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Hardware Technicians I

Columbia, MD · Information Technology
VTC Field Support Specialist / Hardware Tech Responsibilities Include:
  1. Installing, operating, maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios.
  2. Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations. 
  3. Troubleshooting and solving technical issues related to end user equipment hardware and software
  4. Ensuring customer satisfaction is achieved.
 
Required Skills, Experience, and Education:     
Minimum education and experience level: High school/GED and a minimum of four (4) years of experience.
Equivalent education and experience: Associate’s degree and two (2) years of experience.
  1. Highly skilled in installing, repairing and troubleshooting VTC devices and systems
  2. Demonstrated ability to read and understand technical manuals and schematics
  3. Able to manage time and priorities effectively
  4. Able to work efficiently with minimal supervision
  5. Proficient in working with end-users remotely
  6. Familiar with Active Directory security and policies
  7. Excellent analytical and problem-solving skills
  8. Outstanding communication skills to relate with team members and support workers
Required Clearance:  Candidate must have a TS/SCI polygraph clearance
DoD 8570 IAT Level 1 Certification required!





Send resume to dmagruder@flashtg.com or apply through website at https://flashtg.com/flash-technology-careers/ or www.flashtg.com.

Generous Referral Bonus Program!

Comprehensive Benefits Package!

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