Interviewing for System Administrator/Operations DSOC Accounts Representative III.
TS/SCI with POLYGRAPH clearance necessary!
Tuesday thru Saturday, 10 pm-6 am or 11 pm-7 am; OR
Wednesday-Saturday, 9 pm-7 am - 4 10-hour days
-Responds to internal and external IT Service Requests for IT service on both Unix and NT servers.
-Provides user notification of receipt of Web- or email-submitted requests.
-Logs and tracks inquiries using service request management database, and maintains history records and related documentation.
-Promptly categorizes, generates, routes and escalates, when necessary, customer requests that are escalated beyond the ITSC area of responsibility.
-Will include account creation, modification, and deletion responsibilities.
MUST complete training during the first several months on contract.
Must meet contract level requirements for appropriate position.
In addition, position requires a minimum of 2 years of experience with background in Microsoft Office
Experience in ticket management system like Remedy is a plus.
Unix experience is not required, but is a plus.
++Appropriate certification of the DoD 8570 Information Assurance Category IAT Level I. A+/Net+, or higher cert required.
Can apply to https://flashtg.com/flash-technology-careers
or send resume to email@example.com.
Some of the benefits offered include:
401(k) with 6% company match - VESTS IMMEDIATELY
Medical, Dental Vision Insurance
Life and Disability Insurance
Complimentary AURA Identity Theft Protection
Paid Time Off