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Tier 2 Field Support

Annapolis Junction, MD · Information Technology

Tier II System Specialist II- Remote Operations needed immediately!
Must have TS/SCI with active polygraph. 

2pm-10pm Tues-Sat Shift

Position Description:    
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
Education Requirements: 
HS/GES and 10 years of experience, OR
BS and 5 years of experience. 
***IAT Level 1  Certification

Mandatory Skills:    
Remote Assistance
Remote Desktop

Comprehensive Benefits Package!
6% 401K Match!
Tuition/Certification Reimbursement!
Great Referral Bonus Program!

+++Can also apply to or send resume directly to

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