Jobs at FLASH Technology Group

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IT Help Desk Account Representative III

Annapolis Junction, MD · Information Technology
Interviewing for System Administrator/Digital Services Accounts III Representative.
TS/SCI with POLYGRAPH clearance necessary!

Tuesday thru Saturday                         10pm-6am or 11pm-7am;                 OR  Wednesday-Saturday 9pm-7am - 4 10-hour shifts

Sunday thru Thursday                         10pm-6am or 11pm-7am;                 OR  Sunday-Wednesday 9pm-7am - 4 10-hour shifts
Sunday thru Thursday                         2pm-10pm or 3pm-11pm;                 OR  Sunday-Wednesday 2pm-12am - 4 10-hour shifts
Tuesday thru Saturday                         2pm-10pm or 3pm-11pm;                 OR  Wednesday-Saturday 2pm-12am - 4 10-hour shifts  

-Provides remote system administration support, system maintenance, and operation of Windows/Unix workstations.
-Troubleshoots problems and applies resolutions remotely.
-Resolves desktop problems and service requests such as software installs remotely using tools such as SMS, Remote Desktop Connection, Active Directory, etc.   

+Training offered to those with the experience during the first several months on contract.

Must meet contract level requirements for appropriate position.  
In addition, a minimum of 3 years of experience with technical background in diverse operating systems (Windows XP is a must), hardware platforms and software packages.

· Use/Knowledge of a Ticketing system, knowledge of Remedy is a plus
· Computer hardware architecture knowledge
· Must have software installation and troubleshooting experience
· Microsoft Exchange knowledge and troubleshooting
· Use/knowledge Microsoft Office Applications
· Use/knowledge of Active Directory
· Use/knowledge Network and Internet Applications and Protocols
· Must possess good communication and customer service skills.
· Team player with the ability to work in a fast-paced environment
· Must be able to Multi-task and adapt to a dynamic work environment.              
A+/Net+, or higher cert required.

Can apply to
or send resume to

Some of the benefits offered to Flash employees include:

401(k) with 6% company match - VESTS IMMEDIATELY
Medical Insurance (with HSA and HRA options)
Dental Insurance
Vision Insurance
Life and Disability Insurance
Complimentary AURA Identity Theft Protection
Tuition Reimbursement (can be used for professional licenses and certificates)
Paid Time Off (Vacation, Sick, and Holiday time)
Referral bonuses
And more!

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