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Service Center Support I

Annapolis Junction, MD · Information Technology
Currently interviewing for a Enterprise IT Service Center- Accounts Team member at our Maryland Location! 

SWING DAY shift that includes Saturdays
Wednesday thru Saturday,  12pm-10pm.
OR
Saturday thru Tuesday, 12pm-10pm.

TRAINING PROVIDED!

Must have a current/active TS/SCI with polygraph clearance.
A+ or Net+ Certification will be required.

-Responds to internal and external IT Service Requests for IT service on both Unix and NT servers.
-Provides user notification of receipt of Web- or email-submitted requests.
-Logs and tracks inquiries using service request management database, and maintains history records and related documentation. 
-Promptly categorizes, generates, routes and escalates, when necessary, customer requests that are escalated beyond the ITSC area of responsibility. 
-This position will include account creation, modification, and deletion responsibilities.   

Apply to dmagruder@flashtg.com or through our website at
https://flashtg.com/flash-technology-careers/

Comprehensive Benefits Package!

Generous Referral Bonuses!


                                                                                                                                                                                                                 
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