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System Administrator II

Annapolis Junction, Maryland · Information Technology
The System Administrator provides support for implementation, troubleshooting and maintenance of (IT) systems.
Manages system infrastructure and any processes related to these systems.
Provides support to systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
Provides support for the escalation and communication of status to agency management and internal customers.
Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Provides support for implementation, troubleshooting and maintenance of IT systems
Manages the daily activities of configuration and operation of IT systems Provides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Provides assistance to users in accessing and using IT systems
Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provides support for the escalation and communication of status to agency management and internal customers
Optimizes system operations and resource utilization, and perform system capacity analysis and planning
Provides support for the dispatch system and hardware problems and remains involved in the resolution process
Provides in-depth experience in trouble-shooting IT systems
Configures and manages UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Provides detailed analysis and feedback to agency management and internal customers for escalated tickets

Qualifications: Ten (10) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Bachelor’s degree in a technical discipline from an accredited college or university is required.
Five (5) years of additional SA experience may be substituted for a bachelor’s degree.

Must have TS/SCI with polygraph security clearance.
Can Apply at https://flashtg.com/flash-technology-careers/
or send resume to dmagruder@flashtg.com.

Generous Referral Bonuses!

Comprehensive Benefits Package!

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
   
   
   
   
   
 
   
   
   
 
   
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