Provides the planning, design, acquisition, implementation and Tier 3 support of VOIP based communications systems.
Optimizes end-to-end voice system performance (e.g. capacity, call quality, reliability, and availability).
Meets with customer to develop voice system enhancement requirements. Engineers voice solutions for small, medium and large campus voice environments.
Performs engineering studies to determine short and long-range engineering plans and designs of telecommunication systems.
Design, integrate, configure, deploy, test various types of voice communications related devices and systems including Cisco call manager voice gateway.
Supports one or more of the following: network components of VOIP infrastructure, voice mail, e911, cellular and phone systems and other telecom systems as necessary.
Conducts project planning, cost analysis and vendor comparisons. Analyzes network characteristics (e.g. latency, jitter, packet sizes, and throughput), troubleshoots problems, and recommends modification of voice system and network.
Coordinates with network engineering team Drafts technical requirements and planning documentation.
Assesses vendor patches and new feature rollouts and develops test cases to be used in integration testing.
Helps develop installation and maintenance job guides for the technician workforce.
Required Skills, Experience, and Education:
Four (4) years of experience in programs and contracts of similar scope, type, and complexity are required.
Associate's degree in engineering technology from an accredited college is required. Two (2) years of additional network engineering experience may be substituted for an Associate's degree.
Certifications: An IAT level II baseline certification as defined by DoD 8570.01-M is required. CCNA, or equivalent, certification or higher required. Both certifications are REQUIRED for this position.
Required Clearance: Candidate must have a TS/SCI polygraph clearance
Comprehensive Benefits Package!
Can also apply through our website at www.flashtg.com or send resume to firstname.lastname@example.org.
Generous Referral Bonuses!