System Administrators

Location: Annapolis Junction, MD
Date Posted: 03-15-2018
System Administrator needed to work M-F Day Shift hours.

Must have TS/SCI with CI polygraph, or be willing to take a polygraph!
will be working under the Advanced Remote Support Team, troubleshooting and resolving tickets that require additional time and/or coordination with external owner groups within the client enterprise. T
New hires will go through the Tier 1 Training program for a baseline of the environment and orientation then go straight to the Advanced Remote Support Team.
Perform systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS} installation,  and  other local  area system administration  related functions.
Provide support for Implementation, troubleshooting  and maintenance  of  IT systems
Manage IT system infrastructure and any processes related to these systems
Provide support to IT systems Including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network  devices,mobile devices,etc.
Provide Tier 1and Tier 2 problem Identification,diagnosis and resolution of problem
Provide support for the escalation and communication of status to agency management and internal customers
Provide support for the dispatch system and hardware problems and remains  involved  In the resolution   process
Configure and manage UNIX and Window_s operating systems
Install/load operating system and application software
Isolate and resolve of hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof
•Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to Improve reliability and performance
Integrate new technologies into new and existing systems including the transition and migration of corporate systems.

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