Jobs at FLASH Technology Group

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Help Desk Support

San Antonio, TX · Information Technology
Currently interviewing for Help Desk Support, tier I!
Hours:  Monday-Friday 2-10pm or 3-11pm.
Must have a current/active TS/SCI with polygraph clearance.

● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the help desk by users of cloud infrastructure

Training provided! 
A+ or Network+ certification to be considered. 
High School Diploma or GED and 5 years of experience required OR
BS and no experience. 
Mus have customer service experience. 
Salary Range: $55,000 to 59,000

Apply to dmagruder@flashtg.com or through our website at www.flashtg.com.

Comprehensive Benefits Package!
Great Referral Bonus Program!

401(k) with 6% company match - VESTS IMMEDIATELY
Medical Insurance (with HSA and HRA options)
Dental and Vision Insurance
Life and Disability Insurance
Complimentary Identity Theft Protection
Tuition/Certification Reimbursement
Paid Time Off 
And more!

                                                                                                                                                                      

 


                                                           

 

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