Telecommunications Technician II needed!
Must have TS/SCI with active polygraph.
Day Hours - Mon-Fri.
Group: Data Center Services
Team: Networks
Key Responsibilities:
● Serve as Tier 1 and Tier 2 support for configuration, troubleshooting, installation, or removals of Voice and Video endpoints.
● Serve as Tier 1 and Tier 2 support for configuration, troubleshooting of user profiles within the Skype for Business application and Active Directory
● Responsible for creation, modification, and remove of Voicemail user profiles on the Voice Infrastructure.
● Responsible for configuration of the Voice and Video Conferencing Systems
● Responsible for responding to security incident reports
● Works with customer ticket in the SupportIT ticketing system.
Education Requirements:
HS/GES and 25 years of experience, OR
BS and 20 years of experience.
***IAT Level 1 Certification
Mandatory Skills:
Communication Skills
Creative Problem Solving
Nice to have troubleshooting expertise
Approximate Salary Range: $116,700 - $131,000
Comprehensive Benefits Package!
6% 401K Match!
Tuition/Certification Reimbursement!
Great Referral Bonus Program!
+++Can also apply to www.flashtg.com or send resume directly to dmagruder@flashtg.com.