Interviewing NOW for System Administrators/Tier I Help Desk!
TS/SCI with POLYGRAPH clearance necessary!

HOURS: 
10am-6pm Mon-Fri Shift        
Training will be M-F 6am-2pm  for the 1st six months.       
       
Position Description:    
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide  sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructur              
Mandatory Skills:    
Customer service
ServiceNow Ticketing System
                                                                                                                                                     
*BS and no years of experience required. OR equivalent combo.  OR
HSD/5 yrs exp.

 ***IAT level I or higher Certification: IAT Level 1 certificate is required within 6 months of start date.
CompTIA A+ CE OR CompTIA Network+ CE                                               
 
 Apply to dmagruder@flashtg.com or through our website at
https://flashtg.com/flash-technology-careers/ or www.flashtg.com.

Comprehensive Benefits Package!
6% 401K Match!
Tuition/Certification Reimbursement!
Great Referral Bonus Program!